involve the integration of programmatic, technical, systems engineering, business, and personnel elements of a project, including Understanding the technical requirements, concepts of operation, and architecture of the overall solution. It requires working closely with the Pre and Post Sales teams to align the requirements with customer solution needs. Leading and defendin

Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and

Generate new business by prospecting, conducting market analysis, planning face to face meetings and cold calling. Drive the entire sales process targeting top prospects, identifying solutions, conducting software demonstrations, negotiating and closing. Act as a solutions expert consultant by helping partners with their unique critical business issues and strategic initi

Maintain and enhance Technical Operations reporting on Uptime, Productivity, Root Cause sources, Environment Performance, and other relevant statistics in alignment with the guidance provided by the Senior Director of Technical Operations. Collaborate with Technical Operations Management to update project status documentation through direct communication and status update

TheDatabase Administrator is responsible for configuring, troubleshooting, and maintaining the company's Production and Development environment databases in a consistent fashion. They will work with Development to improve the design and performance of our MySQL schemas. The holders of this role will be collectively responsible for owning, tracking, and resolving all datab

Primarily focus on developing robust backend components, while collaborating with frontend teams to ensure seamless integration and functionality across the software stack. Develop both frontend and backend components, encompassing the complete software stack. Design streamlined and efficient architectures to meet customer requirements and optimize system performance. Bui

include Tasks will include prospecting for new business to develop relationships with key decision makers, understand and respond to customer needs, track and report on account activity. Lead generation expertise to include the ability to identify and develop new business prospects from multiple sources including prospect lists, discovery and individual research. Qualify a

In the Channel Sales Executive Role, the primary function is to help develop existing and new account system business, in support of Motorola's Authorized Channel Partners. Scope of responsibilities/expectations include but are not limited to Meet or exceed assigned revenue and project quota focused on North America PCR System Platforms, subscriber products, services, con

Responsible for the development of both frontend and backend components, encompassing the complete software stack. Designing streamlined and efficient architecture to effectively meet customer requirements and optimize system performance. Building robust and scalable systems capable of seamlessly handling high volumes of traffic and ensuring exceptional user experiences.

Day Shift Wednesday Saturday, 6 00 AM to 4 30 PM (Pacific Time) Under general supervision, this position will perform duties focused upon network/systems infrastructure, general troubleshooting, and outage reporting. Primary responsibilities include but are not limited to network monitoring and management, recording and resolving customer issues in a timely manner utilizi

Our implementation specialist works side by side with our Sales teams and plays a critical role in the deployment of services for our most strategic accounts. Implementation Specialists have a strong understanding of the product and are able to set up, upgrade, and get the most out of our hardware and software solutions. Ideal candidate is someone who is passionate about

Act as Lead System Technologist (ST) on projects or system upgrades, capable of directing self and other assigned project STs and able to mentor less experienced STs. Post sale implementation of voice and data communications systems. Provide technical support on specialized telecommunications systems and public safetyproduct applications for the Federal DoD. Performs spec

Mobilize the Emergency Response Team (ERT) via PagerDuty Prepare written and verbal incident communications for distribution to internal stakeholders, external customers, State and Federal commissions Coordinate Post incident Reviews (PIR's) to drive continual improvement Prepare customer facing Root Cause Analysis (RCA) documents Monitor and continually improve incident

include but are not limited to Engage with an assigned group of customers and/or Customer Success Advocates to understand and deliver provisioning, configuration or other technical adjustments that empower the customer to improve or expand their use of the Motorola Solutions Command Center Software or Mobile Video Software portfolio in alignment with their agency goals and

Our Professional Service Specialist (PSS) works side by side with our Sales teams and plays a critical role in the deployment of services for our most strategic accounts. The PSS have a strong understanding of the product and are able to set up, upgrade, and get the most out of our hardware and software solutions. Ideal candidate is someone who is passionate about our pro