CRG (Customer Service Representative Lead) AMC - Kingsport, TN

Company:	UnitedHealth Group Company Profile \| Current Opportunities (39)
Job Location(s):	Kingsport
Employment Term:	Regular
Employment Type	Full Time
Start Date:	As soon as possible
Starting Salary Range:	Not Provided
Required Experience:	Open
Related Categories:	Customer Service - General, Insurance - Management

Position Description

CRG (Customer Service Representative Lead) AMC - Kingsport, TN-330532

Description

Position Description:

Positions in this function are responsible for providing expertise and customer service support to members, customers, and/or providers. Direct phone-based customer interaction to answer and resolve a wide variety of inquiries.

UnitedHealthcare is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

When you work with UnitedHealthcare, what you do matters. It's that simpleand it's that challenging.

In providing consumer-oriented health benefit plans to millions of people, our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system.

Regardless of your role at UnitedHealthcare, the support you feel all around you will enable you to do what you do with energy, integrity, and confidence. So take the first step in what is sure to be a fast paced and highly diversified career.

Qualifications

Qualifications:

1 year experience in a Customer Service and/or Transaction environment is required
Strong working knowledge of the health insurance industry, products and service and the managed care environment
Strong personal computer skills including word processing, database management
PC proficiency in Microsoft Word and Excel
Knowledge of the following claims systems a plus (FACETS)
High school education/ GED required

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Job Phone Support

Primary LocationUS-TN-Kingsport

Organization Customer Care

Schedule Full-time

Number of Openings 1